Our Mission

Our mission is to provide professional and paraprofessional services to clients in their homes assisting them to achieve the highest level of potential in their day-to-day self-care activities. We are committed to providing high quality, multidisciplinary care by professionals who recognize the necessity for comprehensive assessment of needs from both the client and professional’s point of view.

Our Vision

Our vision is to become the preferred home health care provider in each community we serve. We commit to improving the lives of all people entrusted to our care through clinical excellence and extraordinary service offered in an atmosphere of compassion, hospitality, and respect for the dignity of each person.
Home Care’s Standards of serve as a roadmap for our members, staff and community.

Our Values

Heart of gold recognize the unique physical, emotional and spiritual needs of each person. We believe that the quality of our human resources-organization personnel and physicians-is the key to our continued success. We maintain financial viability through a cost-effective operation to meet the organization’s long-term commitment to the community.

We are passionate about what we do and the difference we make to the people who receive our service.  Passion is what drives all our staff by ensuring we continue to deliver superior services.

We recognise that in valuing the communities we provide a service to; we offer a value to both the community and the service user.  Bringing employment opportunities and offering care to service users to those in the community, encouraging inclusion and participation in the community.

Central to everything we do, the relationships we form with our service users, staff, commissioning services, health and social care professionals, is trust.  We are open and honest in all our dealings in order to build lasting relationships that provide value for all.

Crucial in all our service delivery and interactions with staff is compassion for all our service users and colleagues.  Compassion is an integral element of the company and is the driving force at the point of service delivery.  The very basis of what we do and how we have gained our reputation is by ensuring our staff on the front line are motivated by compassion.

Our strong moral principles and steadfast belief in what we do is a value we cannot function without.  Staff at all levels value the integrity of the company, its vision, and values.

We offer stability to our staff in their employment, the people they care for and the way our company operates.  Our commitment to our staff and the people who receive our service is unwavering and we will ensure that this commitment remains throughout through our working practices and communication.

Call Center

24/7 Support


52 Glen Avenue, Bolton, BL3 5QY

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